Welcome to ugam.in! These Terms and Conditions outline the rules and regulations for the use of our website and services.

By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with any part, please do not use our services.


1. Use of Website

You agree to use this site only for lawful purposes and in a way that does not infringe on the rights or restrict anyone else’s use and enjoyment of the site.

2. Product Information

We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time without notice.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices are listed in INR and include applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of purchase using our secure checkout system.

4. Shipping and Delivery

Shipping times are estimated and may vary due to external factors. We are not liable for delays caused by shipping carriers or customs.

5. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information about returning products and requesting refunds.

6. Warranty

Our EV bikes come with a limited warranty covering manufacturing defects for a period of 12 months from the date of delivery. This warranty does not cover damage from misuse, accidents, or normal wear and tear.

7. Intellectual Property

All content on this website, including logos, images, product designs, and text, is the property of ugam.in and protected by copyright laws. You may not reproduce or use any content without our written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

10. Privacy

We respect your privacy. Please review our privacy Policy to understand how we collect, use, and protect your information.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our site constitutes your acceptance of any changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bihar, and any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.